PHONE SCRIPT

Personal: Voice mail – In office

Hello, you have reached the voicemail of Name, Title for the Branch. I am unavailable at this time, but your call is important to me, so please leave your name, number and a message and I will get back to you when I return. Remember, at the Y we are for Youth development, Healthy Living and Social responsibility.

Voice Mail – Out of Office

Hello, you have reached the voice mail of Name, Title of the Branch. I will be out of the office on Vacation/Y Business until_________. Please leave your name, number and a message and I will get back to you when I return. If you need immediate assistance please contact __________ at phone # and/or e-mail, and remember at the Y, we are for Youth Development, Healthy Living and Social Responsibility.

E-MAIL SCRIPT

E-Mail – Out of office

I will be out of the office on vacation until ______________. Your message is important to me and I will get back to you as soon as I return. Remember here at the Y we are for Youth Development, Healthy Living and Social Responsibility.

Email & Phone Script

Facility Voicemail – SCRIPTS

OPEN:

Hello and thank you for calling the Ozarks Regional YMCA where we are for Youth Development, Healthy Living and Social Responsibility. If you know the extension of the party you are trying to reach, you may dial it at any time. To reach our organization directory press 2. If you would like to speak to an operator, please press 0. Thank you again for calling the Ozarks regional YMCA.

CLOSED:

Thanks for calling the INSERT YOUR LOCATION HERE. We are currently closed. If you would like to leave a message and know the extension of the party you are trying to reach, you may dial it at any time. Or, to reach our organization directory please press 2. If you would like to leave a message in the general mailbox, please press 0.

Pat Jones YMCA Lebanon Family YMCA

G. Pearson Ward YMCA Monett Area YMCA

Cassville YMCA YMCA Camp Wakonda

Dallas County Area YMCA Ozark Mountain Family YMCA

Facility Voicemail SCRIPTS

Email Signatures

YMCA of the USA has guidelines on how our email signatures should look. Use Verdana, the YMCA’s electronic/system font, for both the email body copy and signatures. You do not need to include all the information used in the sample below, but whatever information you do include should be used in the following layout:

Firstname Lastname (bold)

Title (bold)

Department (bold)

ANYTOWN YMCA (All-caps)

Address, City ST 00000

(P) 123 456 7890 ext 1234 (C) 123 456 7890 (F) 123 456 7890

(E) firstname.lastname@orymca.org (W) orymca.org

Want to add one of the below images to your email signature? Great! Here's how:

Outlook Email:

1) Click on the image you want for your signature, and right click to save image to your desktop.
2) Open your Outlook email and navigate to an open New Email, then click on Signature.
3) Click on the Image Icon and place your saved image from desktop within the text box.
4) To link the image MAKE SURE image is selected, then click on the Link Icon, to the right of the image icon.
5) Copy the link URL provided.
6) Paste URL in the address box provided within the Link Icon window.
7) Click OK. Your signature has been saved. YAY!